If your account seems to be suspended, it probably requires additional verification.This suspension of your account is a security measure. and the suspension may be temporary or permanent. As a result, you'll be unable to place an order.
Please contact us at email@example.com as we're happy to provide an update.
If there are changes to your order you will be contacted by us, but you can choose not to receive texts or push notifications from us about your order. To stop text message (SMS) and push notifications about the status of your order:
On a computer
On the iPhone or iPad app
On the Android phone or tablet app
If you’re not receiving emails about your Cub deliveries, please check your email account’s “Spam” or “Junk” folders to ensure the message was not filtered or flagged incorrectly.
If you don’t find emails from us there, please check your Notifications settings here (must be on a computer):
If you’ve checked these and you are still not receiving messages from us, please contact us at firstname.lastname@example.org for further assistance.
Important: If you have an order in progress right now and you know the delivery address is incorrect, make sure the correct address is on your account already and contact Community Support immediately at email@example.com.
To change an address:
To add a new address:
To remove an address:
To reset your password, please find "Forgot your password?" on the login page and click Reset. Enter your email address and we'll send you a reset email confirmation which will direct you to change your password within a few minutes.
Be sure to check your junk/spam folder just in case it snuck in there. If you are still unable to reset your password, please email us at firstname.lastname@example.org.